A. Examiner Guides 26 - Scorebook Navigator Stage 1 (Currently off-line, Sept 03, 2010. Will be replaced with updated version) B. Examiner Info 06 - Process Observations 08 - Results Observations ONLINE TRAINING: Scorebook Navigator Training Training on your desktop Independent Review Refresher Course On line training session: 15 min.   C. Team Leader Templates 35 - First Team Email 37 - Second Team Email Independent Review Independent Review Worksheet - Process: doc file (Currently off-line, Sept 03, 2010. Will be replaced with updated version) Independent Review Worksheet – Results: doc file (Currently off-line, Sept 03, 2010. Will be replaced with updated version) Independent Review Key Factors - Fact Sheet : doc file Independent Review Key Factors - Fact Sheet Sample : doc file Independent Review Scorebook: doc file (Currently off-line, Sept 03, 2010. Will be replaced with updated version) All organizations face hurdles, some become great, some stumble and sway, others just fade away. Great organizations are able to create a culture of excellence. They create a way of doing business that sees past the short term day-to-day struggle to a long-term, sustainable vision of excellence.